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Privacy Policy

Last updated: March 15, 2026

This Privacy Notice for fidy ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at obarbozaa@gmail.com.

Summary of Key Points

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When and With Whom Do We Share Your Personal Information?
  4. Do We Offer Artificial Intelligence-Based Products?
  5. How Do We Handle Your Social Logins?
  6. How Long Do We Keep Your Information?
  7. How Do We Keep Your Information Safe?
  8. What Are Your Privacy Rights?
  9. Controls for Do-Not-Track Features
  10. Do We Make Updates to This Notice?
  11. How Can You Contact Us About This Notice?
  12. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Google or Microsoft account.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information. The information we collect includes:

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

4. Do We Offer Artificial Intelligence-Based Products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions.

Use of AI Technologies

We provide the AI Products through third-party service providers ("AI Service Providers"), including third-party AI service providers. As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products.

Our AI Products are designed for the following functions:

How We Process Your Data Using AI

All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties.

How to Opt Out

We believe in giving you the power to decide how your data is used. To opt out, you can:

5. How Do We Handle Your Social Logins?

In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Google or Microsoft logins). We will use the information we receive only for the purposes that are described in this Privacy Notice.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us at obarbozaa@gmail.com.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.

If you have questions or comments about your privacy rights, you may email us at obarbozaa@gmail.com.

9. Controls for Do-Not-Track Features

Fidy is a mobile application and does not respond to Do-Not-Track browser signals. You can control data collection through your device settings and the app's privacy controls.

10. Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice.

11. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at obarbozaa@gmail.com or contact us by post at:

fidy
Calle 104 #53-49
Barranquilla, Atlantico 080020
Colombia

12. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

How Fidy Handles Your Data

This section describes how Fidy processes your financial information safely.

What happens with your data

Data On your phone Leaves your phone? What's sent
Bank emails Personal info removed Clean text only Up to 2,000 characters
Notifications (Android) Text read locally Clean text only Short text to categorize
Apple Pay (iOS) Store name extracted Store name only To identify the category
Transactions Encrypted on your phone Backed up in the cloud Amount, category, date
Capture logs Clean preview stored locally Never Stays on your phone
Login credentials Protected on your phone Never Never leave your phone
Chat On your phone, 30 days Messages to assistant Not stored on the server

Protecting your personal information

Before processing any email, the app removes from your phone:

  • Email addresses
  • Phone numbers
  • Credit or debit card numbers

The full original email is never stored or sent anywhere.

Services we use

  • Artificial Intelligence — Reads clean text (no personal data) to identify your transactions
  • Secure cloud — Backs up your transactions so you don't lose them
  • Google / Microsoft — Read-only access to your email

Your Rights

You have the right to:

  • See your personal data
  • Correct your information
  • Delete your account and all your data
  • Revoke email access
  • File complaints with the SIC (Superintendencia de Industria y Comercio)

Questions or requests

obarbozaa@gmail.com

For access, correction, deletion, or any privacy-related request under Ley 1581 de 2012.